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Projecting the need for cash will
provide for a smooth future. If you have set goals for your business,
translating them into dollars is the first step to making realistic
projections. Knowing when cash is flush or lean in advance, will ease
your level of stress. It will also make your business more profitable
in the long run.
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| Mom used to say, “If you haven’t
anything nice to say, keep quiet.” The same holds true for
complaints in general. If something is bothering you, find a solution
prior to complaining. Even if your solution is not used, you will be
seen as a doer and not a chronic kicker.
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We’ve all experienced the
sinking feeling in our stomach when that sale we’ve been counting,
heads south. What to do? Don’t be afraid to call your prospect to
find out what you can do to save the sale. Keeping the lines of
communication flowing, will give you the best chance at re-selling
your customer and gaining that sought after sale.
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You’ve been given the
name and phone number of a prospect by someone who thinks you do a
great job. Your plan should be to call the new person within 24 hours.
If you don’t, you’re allowing for the chance that some other
enterprising sales person might call your prospect first. Also, if you
act quickly, you send a silent message to your referral source that
you love referrals and want more.
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July 2000 Coaching Cards™
