Changing Lanes: Lean tools for productive employees, happy customers and increased profits

Want to get your week off to an inspiring start? Monday Morning Motivators is a short burst of business tips you can use through out the week. Our reporters, authors and correspondents strive to present insights to make your business shine. Each Monday through e-mail you'll receive tips from our coaches.

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Archives of the Monday Morning Motivators

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Monday, 30 August 2010

It is YOUR Business!
By: linda

"There is no way to enlightenment. Enlightenment is the way. It's a principle of living rather than seeking." Dr. Wayne W Dyer

Posted: 6:28 AM in Monday Morning Motivators

Monday, 23 August 2010

Proactive VS Reactive
By: linda

Being Proactive in a Reactive World

Before we go any further - let m... [Read More]

Posted: 7:51 AM in Monday Morning Motivators

Monday, 9 August 2010

Question: What does Every Business Need to Succeed?
By: Linda

Answer: Customers!

When I've taught undergrad... [Read More]

Posted: 7:14 AM in Monday Morning Motivators

Tuesday, 3 August 2010

What Will You Learn About Your Customers this Week?
By: Linda

Peter Drucker is credited with telling businesses to "Grow or Die" because all businesses lose customers with an average being around 7% of existing customers, yearly. Realize that some customers do die, some find other friends but 68% leave because of an attitude of indifference toward the customer according to a "US News and World Report" survey. Since all businesses do lose customers each year, growth is necessary just to stay even.

Lost customers affect your bottom line in several ways:
-Cost of courting and acquiring new customers,
-Cost of lost referrals and
-Cost of employees' time to educate and train new customers.

Just to start a retention program means staying on top of customer trends and attitudes means being in touch with:
-World and national developments in your industry,
-New technology as it applies to your business to do more with less,
-Your colleagues, both locally and nationally for networking, support and t... [Read More]

Posted: 5:43 AM in Monday Morning Motivators

Monday, 26 July 2010

Falling Through the Cracks
By: linda

Falling through the Cracks - Part 1

As we approach August, many of us in the northern hemisphere gear up for vacation. In the last week, I've talked with six people that are stressed about vacation. Below, Pat has some great tips on having alleviating the stress. In fact, she wrote this near the shores of Lake Michigan in W... [Read More]

Posted: 5:09 AM in Monday Morning Motivators