{"id":318,"date":"2012-04-02T18:46:51","date_gmt":"2012-04-02T18:46:51","guid":{"rendered":"http:\/\/www.changinglanes.biz\/?p=318"},"modified":"2012-05-22T18:47:18","modified_gmt":"2012-05-22T18:47:18","slug":"grow-well-getting-to-there-from-here","status":"publish","type":"post","link":"http:\/\/www.changinglanes.biz\/index.php\/2012\/04\/02\/grow-well-getting-to-there-from-here\/","title":{"rendered":"Grow Well… Getting to THERE from HERE"},"content":{"rendered":"

Have
\nyou ever stopped into a local business that has changed owners? Well, I
\ndid this weekend and it was a great experience at the Quilt Foundry<\/a>.
\n The layout was changed slightly, the marketing was now email and web
\nbased but the new owners and new staff were helpful, friendly and in a
\nshort period of time I was ready to sign up of another class – old
\ncustomer who felt welcomed and was easily converted to the new
\nownership. <\/p>\n

Sometimes ownership
\n transfer is very successful and the new owner actually sparks a fresh
\nexcitement into the business as I saw on Saturday. Others, we become
\nvery aware that this business won’t be around long. Beyond the obvious
\n(new owner was not the best fit), sometimes the business wasn’t prepared to be sold<\/em>.<\/strong> Unless you buy a franchise, most
\n business owners have to create their own policy and procedures manual
\nAND this document is a vital piece of “proprietary information<\/em><\/strong>” that a prospective owner could use to ease the customers, the life blood of any business, into the new ownership.<\/p>\n

Setting business policies and procedures means thinking about what needs to be done before you have that awkward situation<\/em>.
\n Think ahead. Establish policies before you need them. Get input from
\nkey employees, as well as from members of your advisory board, your
\nboard of directors, and your professional advisors. Once established,
\ncommunicate the particulars (location) of the manual to everyone in your
\n business – especially changes. Often, in retail situations – not all
\nstaff are on-site all the time and developing a reliable communication
\nmethod is key. <\/p>\n

Review policies and
\n procedures on a regular basis-once a year, for example-and revise them
\nas necessary. Oh yes, what exactly is a policy & procedure manual?
\nWell, a good one is your source for treating all situations similarly
\nincluding employment, operations, customer and financial. Think of this
\nas the “instruction manual<\/em><\/strong>” for your business and it will serve your process of getting from Here to There.<\/p>\n","protected":false},"excerpt":{"rendered":"

Have you ever stopped into a local business that has changed owners? Well, I did this weekend and it was a great experience at the Quilt Foundry. The layout was changed slightly, the marketing was now email and web based but the new owners and new staff were helpful, friendly and in a short period […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[12,13],"tags":[],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-business-improvement","category-business-management"],"_links":{"self":[{"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":1,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/posts\/318\/revisions"}],"predecessor-version":[{"id":319,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/posts\/318\/revisions\/319"}],"wp:attachment":[{"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/media?parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/categories?post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.changinglanes.biz\/index.php\/wp-json\/wp\/v2\/tags?post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}