by Tiffiny Fayerweather | Oct 12, 2013 | Business Planning, Economics
by John Arensmeyer – Founder and CEO, Small Business Majority Any time disaster hits, people want to track and quantify the damage. What was the financial impact of a hurricane, how many jobs were lost because of the financial collapse, how many homes were...
by Jeff Mendelsohn | Oct 12, 2013 | Uncategorized
It is 7:00pm on a Thursday. I’ve been here at work since 7:00am. I’ve had one break today and that was fifteen minutes so I could each lunch. I probably won’t leave here until 8:00pm. Tomorrow, I’ll be back here at 7:30am. I’ll also work...
by Jeff Mendelsohn | Oct 7, 2013 | Business Management, Customer Service & Culture
In all my years being a customer I have dealt with some pretty ridiculous policies. Policies that cripple businesses by pushing customers away or forcing employees to have their hands tied when it comes to helping customers. It always boggles my mind why you would...
by Tiffiny Fayerweather | Oct 6, 2013 | Uncategorized
If you think the government shutdown has no affect on your small business, think again. Many programs aimed towards helping small businesses are temporarily closed and that means your business could have to wait for services such as small business loans and e-verify....
by Linda Fayerweather | Oct 6, 2013 | Customer Service & Culture, Selling
Time and time again we hear “The customer is Always Right!”, yet we all know we are not always right nor are our customers. The challenge is to figure out what will create a satisfied customer and over all, the customer deserves to be respected. In Lean...
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