by Linda Fayerweather | Apr 27, 2014 | Uncategorized
Employee retention is important on several levels and 7o% of the US labor force is looking for a new job according to a recent Jobvite Job Seeker Nation Study. Jobvite, based out of California found that specifically that: 35% of workers change jobs at least every...
by Tiffiny Fayerweather | Apr 27, 2014 | Uncategorized
Having a long string of bad days? Has the winter really gotten you down? Want an easy way to make it a little better? Practice kindness on other people. Seriously. When you make someone else’s day, you make your own that much better. If you don’t believe me, try it. I...
by Tiffiny Fayerweather | Apr 14, 2014 | Uncategorized
The first step towards great customer service starts with the hiring process. Just because an applicant has a great attitude and demeanor, it does not mean that they will always have that on the floor with your customer. You need to ask the right questions to...
by Linda Fayerweather | Apr 7, 2014 | Uncategorized
You, too can have a trademark, in fact, you may already have one!. A trademark may be a Word, Symbol, Design or Combination word and design, a Slogan or even a Distinctive sound which identifies and distinguishes the goods or services of one party from those of...
by Tiffiny Fayerweather | Apr 7, 2014 | Uncategorized
Summer is FINALLY almost here and it has been one beautiful day after another. Many staff members as well as managers are turning their thoughts to golf, vacation, and other outdoor activities. Summertime temperatures may make you feel your staff has come to a slow...
by Linda Fayerweather | Mar 17, 2014 | Uncategorized
A well crafted loyalty card is designed to reward existing customers and be an attraction to new customers and that is an economic incentive. The most common one people find is at many coffee shops – buy ten drinks the eleventh one is free. The economics is...
