by Linda Fayerweather | Jul 7, 2014 | Business Improvement, Goals
Mid Year Alert! Vacations are Happening! Where are your goals? Since vacation often means taking a trip, let’s take our goals on a trip! This may sound silly, but what we think about does have priority over what we ignore. Maybe yur goals are just lonely for...
by Jeff Mendelsohn | Jul 7, 2014 | Business Improvement, Personal Improvement
For how tech savvy I am, I have never really messed with email filters. I like seeing all my emails, even the ones that come from stores. I know I shouldn’t check my email every time I see my new email notification come up. Some days that thought wins while...
by Tiffiny Fayerweather | Jun 23, 2014 | Business Improvement, Employee Management, Organization, Security, Uncategorized
Every business will have complaints from a customer every now and then. When the customer complaints keep coming in about the same issues over and over is when you need to worry. How you deal with the complaints is what will make your business stand out. Consider...
by Linda Fayerweather | Jun 2, 2014 | Business Improvement, Customer Service & Culture
Chaos and Confusion are some small businesses’ response to customer service. You have probably even talked to some. I did when my cell phone died last year. When I called the customer service number, typed in my cell phone number twice, waited for 10 minutes and...
by Jeff Mendelsohn | May 19, 2014 | Business Improvement
I was talking to an acquaintance the other day and he was telling me about a new business he was starting. He’s doing custom promo kiosks for local businesses. He was telling me a bit about his process and how he goes about creating the graphics. Long story...
by Jeff Mendelsohn | Apr 28, 2014 | Business Improvement, Business Management, Employee Management
Last year I was chatting with a business friend who manages a small office. They deal with sensitive information on a daily basis so there is a policy that all paper trash is shredded at the end of the day. All they have to do is dump their paper trash into a hopper...
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