by Tiffiny Fayerweather | Sep 5, 2012 | Uncategorized
In the new day of internet, email, IM’s and texting businesses have gone the way of electronic communication. Jump onto one of your utility websites and you can bet at least one of them have the “customer service” button that leads to an online chat. This is good,...
by Tiffiny Fayerweather | Aug 29, 2012 | Customer Service & Culture, Employee Management, Financial
Your business is growing and the next step in the commitment process is that crying, stress-filled little bundle of wages, taxes and insurance payments. It’s time to talk about salaries. Adding on a new staff member is expensive and there is no guarantee you will get...
by Tiffiny Fayerweather | Aug 22, 2012 | Business Culture, Customer Service & Culture, Employee Management
Recently, I was listening to someone talk about their new mission statement and my ears perked up when he started talking about not being able to read another business’s mission statement on an elevator ride because it was too long. He pointed out that your...
by Tiffiny Fayerweather | Aug 15, 2012 | Business Culture, Employee Management, Personal Improvement, Uncategorized
Your priorities shift when the economy has your business grasping for the seat before the flush sucks all of your hard earned money in, and it’s easy to forget that respecting your staff members can actually save you some dollars and sanity. Research has shown that...
by Tiffiny Fayerweather | Aug 8, 2012 | Business Culture, Business Networking, Employee Management, Uncategorized
I have seen my fair share and somewhat ashamed to say that I myself have been involved in a few conflicts in the workplace. Conflict is a natural part of human behavior and no matter where you go it will happen. The key is to understand how to approach the issue at...
