168 Hours

This week you have a gift and this gift is 168 hours – the number of hours in one week, seven 24 hour sessions.  How you spend those is up to you. Planning to maximize these hours is worth an

Posted in Personal Improvement, Saving Time

The Knowing-Doing Gap

Smart companies, big and small, sometimes struggle using knowledge in everyday work. A small service tech company I worked with had paid for a complete software application to track their inventory and vehicle maintenance schedule. The software was $12,000 and

Posted in Business Improvement, Planning for Business

QR Codes Kill Kittens – Book Review

Working at a library, I know the marketing books for the small business is a huge section in our 658.8s shelves at the Toledo Lucas County Public Library.  A recent addition by Scott Stratten, QR Codes Kill Kittens: How to Alienate Customers,

Posted in Business Culture, Business Management, Planning for Business

Storms of the Brain = Brainstorming

Brainstorming meetings often draw moans and groans as those involved rack their brains for new solutions to old problems.  Even with the phrase “there are no wrong answers“, brainstorming success is often limited. What to do? Question the problem.  Identify

Posted in Uncategorized

Say YES or Say NO

Work life balance is what we create and as business owners, we are often seeing both sides – our balance and our staffs’ balance.  I, for one, go with Life Balance.  Long ago, I started putting all my events/appointments/obligations on

Posted in Business Culture

Beta Test the New Changing Lanes App!

After months of development we are finally ready to beta test our business building app! And we need your help! A Little Overview Our app was designed to help you turn your business into an asset by assisting you in

Posted in Changing Lanes News

Trash and Research

While at my local Post Office recently, when I went to throw away the paper off the postage labels from the stamps I purchased, I discovered that all the little trash slots under the workstations were screwed shut.  When I

Posted in Customer Service & Culture

Value Stream

Looking at the value stream of your business refers to all the activities your company must do to design, order, produce, and deliver its products or services to customers. A value stream will have three sections: 1. The flow of

Posted in Benchmarking, Organization

Enjoy Labor Day with Reflections

“Opportunity is missed by most people because it is dressed in overalls and looks like work.” –Thomas A. Edison The first Labor Day holiday, created by the Central Labor Union of New York, was celebrated on Tuesday, September 5, 1882.

Posted in TOS - Totally Off Subject

How is Everything a High Priority?

A few months ago I had to tell a client of mine to slow down and rethink their development list. Everything was marked high priority and every new item became mission critical. Their web manager and I were running from

Posted in Business Improvement, Employee Management