Do What I Say!

“The man who gets the most satisfactory results is not always the man with the most brilliant single mind, but rather the man who can best coordinate the brains and talents of his associates.”–Sir William Alton Jones We have all heard a manager joke...

Turning Your Competition Into a Friend

I consider competition a business that wants to see your business fail. They are usually unfriendly to you, talk bad about your business, and in general do everything they can to steal your customers. But just because another business does the same thing as you...

Get Your Fax Straight

If you own a fax machine chances are you have received numerous amounts of offers from companies wanting to sell you vacations, excel classes and employee handbooks. More than likely you ignore them or call the number to be removed from their list. It’s easy to ignore...

Games Leaders Play

Are you playing checkers or chess with your staff?  If you are playing checkers, you see each and every interaction with your employees as having a few simple moves – single slides or jumps – and each has the same “skill set”.  But in chess, part of the strategy is...