by Tiffiny Fayerweather | May 27, 2013 | Business Networking, Customer Service & Culture, Employee Management, Image & Marketing
Everybody likes to be a story teller, especially if it’s about some person or event you have in common. The problem is knowing what it is appropriate and when it’s not. Just the other day I was at a personal appointment with my hairstylist. It wasn’t really my...
by Tiffiny Fayerweather | May 21, 2013 | Business Networking, Customer Service & Culture, Selling, Uncategorized
Your customers are the reason your business is in existence. Keeping up with them and making them feel they are appreciated is the key to customer retention and referrals. Building lasting relationships is easy and costs your business very little. A little time on...
by Jeff Mendelsohn | Apr 29, 2013 | Business Networking
I consider competition a business that wants to see your business fail. They are usually unfriendly to you, talk bad about your business, and in general do everything they can to steal your customers. But just because another business does the same thing as you...
by Jeff Mendelsohn | Feb 25, 2013 | Business Networking
I came across a new social website this past week called NextDoor.com. I know what you are thinking, “Oh great another Facebook”. Thankfully this one is different. The site is about connecting with your neighbors so you can be social about neighborhood...
by Tiffiny Fayerweather | Jan 30, 2013 | Business Improvement, Business Management, Business Networking, Business Partnership, Employee Management, Uncategorized
I realize many of you have started your business on your own. It was your idea that started your success, your blood sweat and tears. No wonder it may be hard for you to allow a little collaboration happen regarding the business you nursed from day one. I’m here to...
by Tiffiny Fayerweather | Oct 3, 2012 | Business Networking, Customer Service & Culture, Image & Marketing
Social media sites have given companies ways to communicate with people like never before. You can ask your fans how they like your newest product and get instant feedback good and bad. The good comments are great, but how do you respond when a fan posts a terrible...
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