by Linda Fayerweather | Sep 25, 2012 | Business Improvement, Image & Marketing
This is a cautionary tale about information and how easily we can lose control over our brand/image/name. Cautionary from the viewpoint that if we put “noise, comments, images” on the internet – redacting, changing and correcting can be a long...
by Jeff Mendelsohn | Sep 24, 2012 | Business Improvement, Customer Service & Culture
This past month I’ve talked to several potential clients about a new website and other services. They all had a common theme, they were all unhappy with their current web providers. When we talked about what my company could do for them it became apparent that...
by Tiffiny Fayerweather | Sep 19, 2012 | Business Culture, Business Partnership, Employee Management, Uncategorized
Have you noticed lately when you have a complaint to a company the voice on the other end offers a cheap discount and ends with “Is there anything else I can do for you?” Since when will it be okay to give three free months of a service that does not have anything to...
by Linda Fayerweather | Sep 18, 2012 | Business Improvement, Business Planning, Customer Service & Culture, Planning for Business
If you are not working ON your business at least 5 hours a week, then maybe on your way home tonight you will want to pick up some cheese and crackers so when you “whine” you won’t be doing it on an empty stomach. In Michael Gerber’s The E-Myth Mastery as...
by Jeff Mendelsohn | Sep 17, 2012 | Business Improvement, Image & Marketing, Personal Improvement
This past week I came across a blog post on Shopify. It contained 12 TED talk videos that were meant to inspire fellow Entrepreneurs/Wantrepreneurs. The one that stuck out for me the most was Simon Sinek: How great leaders inspire action. It really struck a nerve with...
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