by Jeff Mendelsohn | Oct 7, 2013 | Business Management, Customer Service & Culture
In all my years being a customer I have dealt with some pretty ridiculous policies. Policies that cripple businesses by pushing customers away or forcing employees to have their hands tied when it comes to helping customers. It always boggles my mind why you would...
by Tiffiny Fayerweather | Aug 11, 2013 | Business Management, Employee Management
Do your employees think you’re a little overbearing? Does conversation cease and only the sound of clicking on keyboards can be heard the minute you walk in? If the scenario sounds familiar you may have employees that feel a little too babysat. I recently read an...
by Linda Fayerweather | Jul 29, 2013 | Business Management, Business Planning, Customer Service & Culture, Image & Marketing
Just imagine you are at a Chamber Luncheon and someone asks you “What is your mission?” If you can’t answer that question immediately and succulently all the fairy dust in the world won’t motivate people to follow you. Being the capitalist...
by Tiffiny Fayerweather | Jul 29, 2013 | Business Management, Employee Management, Uncategorized
Hiring can be difficult but knowing what you want in your management can make or break the way your company is perceived by the public. A bad leader can create a negative atmosphere that will spread itself throughput your company and eventually into your customer...
by Jeff Mendelsohn | Jul 1, 2013 | Business Management, Personal Improvement
Disorganization is a common problem and there are many things that can be done to help with the problem, but that isn’t what I am going to talk about today. I want to talk about how your disorganization can causes others to fail. Take for example this past week,...
by Jeff Mendelsohn | Jun 23, 2013 | Business Improvement, Business Management, Financial
Software can be rather expensive and even if it isn’t it can still add up. If you have to install it on multiple computers and have to get a license for each computer, you just doubled your cost. Just between the four major programs I use, Office, Dreamweaver,...
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