I was talking with my friend Beth about her job. She works as an office manager for a local car repair shop. She was venting a little bit about the one co-owner, Marty. In general he isn’t very nice to her and treats her as if she doesn’t know any thing about cars. But what he failed to realize is she is the voice of his business and makes a lot of decisions about what work is done and who does it because she is the one who answers the phone and sets up appointments. Marty’s rudeness has cost him $20,000. But how?
It is 11:50pm, I should be in bed but I’m sitting on Facebook scrolling through my newsfeed reading a few comments here and there. I looked at the clock again. 11:55pm. Why am I not in bed? What is so important about the posts on Facebook that I need to read them right now? or ever? It hit me, there is nothing important about them at all. I closed Facebook and went to bed. It has been about 5 days and I haven’t been on Facebook. What? That’s Crazy. Why would I or any one do something like that?
It is finally here our eBook: Starting a Business? Things You Need to Know. This book was written for people who are thinking about starting a business or who have a business now. The book contains 85+ tips that I wish I had known about a lot sooner in my business life. Having this knowledge would have changed the way I did business and how I ran my business. By sharing these thoughts and tips we hope to help jump start your new business or get your current business back on track.
I consider competition a business that wants to see your business fail. They are usually unfriendly to you, talk bad about your business, and in general do everything they can to steal your customers. But just because another business does the same thing as you doesn’t mean they need to be your competition. Turning them into a friend can actually help both your businesses. But how?
In the ocean called business standing out can mean life or death for your business. When people take notice they are more apt to pay attention to your business. If people are paying attention they are more apt to use your business. So I have one question for you. What makes your business different from your competition?
Doubt is a nasty, idea destroying emotion. It will do nothing but hurt your idea/business. When you let doubt take over you are accepting that your idea can fail. Instead of taking the road that lets you believe in your idea, doubt takes you down a road that will find every flaw in your idea. It will then exploit those flaws, even to the point where you will give up on your dream. Doubt is a natural emotion that you will have, so how do you overcome it?
A website is your business’s image to the world. Anyone, no matter what day or time can get on the Internet and view your website. That first impression can either help your business or it can hurt it. Here are 5 reasons your website is hurting your business and what you can do to correct them.
Not knowing your own product/service can damage your company and lose you customers. The simple fact is how can you sell your product/service with confidence and be able to guarantee your customer that your product/service does what you say it can if you don’t know your own product? On top of that, your company can be sued if you tell your customer your product/service can do one thing but it can’t. That is false advertising and can get you in a lot of trouble.
It only takes an extra minute to do it right or fix a problem but it will take a lot longer to fix it if you let it go. That goes for the simplest of tasks. They can easily pile up. But what can you do to combat this?
Lead, follow or get out of the way. Failing to know which to do is probably one of the most annoying and frustrating things I have to deal with on a constant basis. It is usually one person on the project that is suppose to lead, follow or get out of the way that fails to do so and the whole project gets FUBARed. It is mainly due to them not understanding their role or accepting their role on the project.
A while ago I was meeting with Janet, an employee of a client. We were to go over some final details for their website. Janet had been appointed by the owner as my main and only contact. She knew the business inside and out and would be able to get me the information I needed to do my job except for one area. That is where Brad came in. The whole time I had been working with Janet, Brad was there, waiting to push her out of the way. He couldn’t accept that for this project his role was to follow Janet’s lead and give information about his area in the company. At every turn I would get “his version” of information for the website. It was very frustrating to not only me but to Janet too. If she didn’t give him the time of day to say his input he would run to the owner. Wasting everyone’s time.